Support · Poke & Tell

Write to us

Questions, a bug, or an idea for the game? Email us and include your iPhone model and what happened.

A station can't join the game.: Check the 6-digit code on the host phone, that the host is still hosting, and that the station phone is online (Wi‑Fi or mobile data). The phones don't have to be on the same network, and no Wi‑Fi password is needed.
The game paused by itself.: A station phone lost its connection. The host can wait for it to come back, replace it with another phone (completed Challenges are kept), or continue without it.
The host phone closed in the middle of a round.: Everything is saved. Reopen the app on the host phone to resume, or end the round and reveal everyone's roles.
I bought the Host Unlock but hosting is locked.: On the host phone, open Settings and tap Restore Purchases. Use the same Apple Account you bought it with.
How do I get a refund?: Purchases go through Apple, so refunds do too. Request one at reportaproblem.apple.com.
How many players and stations?: 5 or more players is best, up to 30. Use about two-thirds as many stations as players, and at least 4. If you can, plug the phones in. The game doesn't use much battery, but it's not a bad idea.
Is it safe to play?: A poke is just a poke: no pushing, grabbing, chasing through hazards or knocking phones. Leave stations on stable surfaces, and if you're poked, calmly take a seat.